Information is collected through the ordering process, and email enquires. All information is collected lawfully and in accordance with the Data Protection Act 1998.
We will not sell, or give, or otherwise share your details with any third party. The information we collect about you is purely for the purpose of processing your order and providing you with the best possible service. From time to time we may contact you via email regarding new products or special offers if you have not expressly asked us not to contact you.
We will never collect sensitive information about you without your consent. The information we will collect in order to process your order will include; your name, address, phone number, email address.
Credit/debit card details are NOT collected by our site, they are collected by WORLDPAY on their site as they process our card transactions on their secure site.
Cookies are used on this site purely to keep track of your shopping cart once you have selected an item. We use what is called session cookies which expire once you leave our site or finish your checkout whichever occurs first.
According to the ICO advisory document on the ICO website:-
ELIGIBILITY FOR EXCEPTION:
This exception is likely to apply, for example, to a cookie used to ensure that when a user of a site has chosen the goods they wish to buy and clicks the ‘add to basket’ or ‘proceed to checkout’ button, the site ‘remembers’ what they chose on a previous page. This cookie is strictly necessary to provide the service the user requests (taking the purchase they want to make to the checkout) and so the exception would apply and no consent would be required.
The information we collect is held as securely as possible on our own independent database so as to ensure that it is virtually impossible for anyone to gain unauthorised access to your personal data. Credit/Debit card numbers are never stored in plain text and never on a shared server or network. This is in accordance with our internal security policy and the law.
It is highly recommended that you also read our Terms and Conditions.